Privacy Policy

1. Introduction and who we are

This Privacy Policy explains how Professional SEO India (“we”, “us”, “our”), operating the website www.professionalseoindia.com, collects, uses, shares, and safeguards personal information relating to visitors, enquirers, and clients of our search engine optimisation services across the USA, UK, Canada, and other regions.

By using our website or engaging our services you acknowledge that you have read and understood the practices described in this policy.

2. Information we collect

We collect the following categories of personal information:

• Contact information you submit through our enquiry forms (name, email address, company name, website URL, phone number if provided, and details of the service you are interested in).
• Communication content sent via email, contact forms, chat widgets, or video consultation.
• Technical and usage information collected automatically when you visit the website — IP address, browser type and version, device type, operating system, referring URL, pages viewed, time on page, and similar diagnostic data.
• Client engagement data for active client relationships — including website analytics access, Google Search Console data, third-party SEO platform data, billing details, and agreed project documentation.

We do not intentionally collect sensitive personal information (such as financial account numbers, government identification, or health information) through our website. Please do not submit such information via forms.

3. How we use your information

We use personal information for the following purposes:

• To respond to your enquiry and provide the SEO consultation or services you requested.
• To deliver, manage, and improve the SEO services engaged by our clients.
• To communicate with you about project updates, invoices, and service-related information.
• To send occasional marketing communications about relevant services where you have opted in (you can opt out at any time).
• To operate, secure, and improve the website and our internal systems.
• To comply with applicable law and defend our legal rights.

4. Legal bases for processing

Where applicable law requires a legal basis for processing (e.g., under the UK & EU GDPR, India's DPDP Act, or similar frameworks), we rely on one or more of the following:

• Consent — where you have given us explicit consent for a specific purpose.
• Contract — where processing is necessary to perform a service contract with you.
• Legitimate interests — where we have a legitimate business interest (such as responding to enquiries, preventing fraud, or improving the website) that is not overridden by your rights.
• Legal obligation — where processing is required by law.

5. Cookies and tracking technologies

We use cookies and similar technologies to operate the website, analyse how it is used, and deliver a better experience. Categories we use include:

• Strictly necessary cookies — required for core site functionality (session management, security).
• Analytics cookies — such as Google Analytics 4, which helps us understand aggregate traffic patterns.
• Marketing & advertising cookies — where applicable, set by third-party platforms (e.g., Meta Pixel, LinkedIn Insight Tag) to measure the effectiveness of our campaigns and retarget visitors.

You can manage cookies through your browser settings, and where an explicit consent banner is presented, you may withdraw consent at any time.

6. Third party service providers

We share limited personal information with carefully selected service providers who help us operate the website and deliver our services, including:

• Hosting and infrastructure providers.
• Email service and transactional email providers.
• Analytics and performance measurement tools (e.g., Google Analytics, Search Console).
• SEO research and reporting tools (e.g., Ahrefs, SEMrush, Screaming Frog) — where client data is processed to deliver our services.
• Payment processors for invoicing clients.

We require these third parties to handle personal information in accordance with applicable data protection laws and only for the purposes we specify.

7. Data retention

We retain personal information only as long as necessary for the purposes for which it was collected. Enquiries that do not progress to engagement are typically retained for up to 24 months. Active client records are retained for the duration of the engagement and for a reasonable period afterwards to meet legal, tax, and operational requirements (typically 7 years).

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to certain processing.
• Request a portable copy of the information you provided.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at info@professionalseoindia.com. We will respond within the timeframe required by applicable law.

9. International data transfers

Professional SEO India operates from India and serves clients globally, including the USA, UK, and Canada. Personal information may be transferred to and processed in jurisdictions outside your home country. Where required, we implement appropriate safeguards (such as standard contractual clauses) to ensure your information is protected in line with this policy.

10. Children's privacy

Our services are directed at businesses and adult professionals. We do not knowingly collect personal information from children under the age of 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has submitted information, contact us and we will delete it.

11. Data security

We implement reasonable administrative, technical, and physical safeguards to protect personal information — including encrypted transport (TLS), access controls, monitoring, and vendor due diligence. No internet service is perfectly secure, however, and we cannot guarantee absolute security.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be announced by updating the “Effective date” above and, where appropriate, by a notice on the website.

13. How to contact us

Questions, concerns, or rights requests under this Privacy Policy can be directed to:

Professional SEO India
Email: info@professionalseoindia.com
Website: www.professionalseoindia.com

See also our Terms of Service.