Privacy Policy (Canada)

1. Who we are

This policy applies to the Canadian pages of professionalseoindia.com (the "Site"), operated by Professional SEO India ("we", "us"), a team based in India providing SEO services to businesses in Canada. It explains how we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

For any privacy question, contact our privacy contact at info@professionalseoindia.com.

2. What we collect

• Information you give us, such as your name, email address, company, website and the details you include in an enquiry.
• Technical information collected when you browse the Site, such as pages visited, device and browser type, approximate location and referring website, gathered through analytics cookies.
• Client information shared during an engagement, such as access to website analytics and search tools, which we use only to deliver the agreed services.

3. How we use it

We use personal information to reply to enquiries, prepare proposals, deliver and report on services, improve the Site, and meet legal obligations. We do not sell personal information.

4. Consent

By submitting an enquiry, you consent to us using your information to respond. Where we would like to send you marketing emails, we ask for express consent in line with Canada's Anti-Spam Legislation (CASL), and every message includes a way to unsubscribe. You may withdraw consent at any time, subject to legal or contractual limits.

5. Cookies and analytics

We use Google Analytics 4 to understand how the Site is used. You can block or delete cookies in your browser settings, and Google offers an opt-out browser add-on for Analytics.

6. Who we share it with

We share information only with service providers that help us run the Site and our business, such as hosting, email and analytics providers, under obligations to protect it. We may disclose information where required by law.

7. Storage outside Canada

Our team is based in India, and some service providers store data in other countries, including the United States. Information stored outside Canada may be subject to the laws of those countries. We use contractual and technical safeguards to protect it.

8. Retention

We keep enquiry information for up to 24 months unless it becomes part of a client relationship, in which case we keep it for the duration of the engagement and as required for legal and accounting purposes.

9. Your rights

You may ask to access the personal information we hold about you, ask us to correct it, or withdraw consent. Send requests to info@professionalseoindia.com and we will reply within 30 days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

10. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections and restricted access.

11. Changes

We may update this policy. The date at the top shows when it was last changed.

12. Contact

Questions about this policy? Email info@professionalseoindia.com. Our general Terms of Service also apply to the Site.